Help for Usio customers.

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Line rental included

All of our broadband packages include your line rental - no hidden costs.

No upfront charges

Get free connection and router delivery, whichever package you choose.

No surprises

Unlike other providers, at the end of the minimum period we'll not increase your monthly charge.

A fresh approach to utilities

We're a leading energy and broadband provider, here to keep household costs down and deliver award-winning customer service.

Good Housekeeping Reader Recommended 2018Servicemark Accredited 2017 to 2020

Say goodbye to meter readings

With a smart upgrade, manual meter readings are one less thing on your to do list. Upgrade to the next generation of gas and electricity meters.

Learn about smart meters

Tell a friend and earn rewards

With First Friends you can refer your friends to us and you’ll both get a free reward. They save and you both earn rewards, it’s win-win.

Refer a friend

Warm Home Discount scheme

Need help with your energy this winter? Check if you’re eligible to receive £140 towards your winter costs with the Warm Home Discount scheme.

Warm Home Discount

Switched to First Utility 3 years ago and have never looked back. Customer service is excellent.


October 2018

Excellent service, representatives on the phone are friendly and professional.


October 2018

One very happy customer never had any problems with this company, would definitely recommend.


October 2018

Promised good service at a fair price. That is what we received. Well done!


October 2018

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