Contact Us

Send an enquiry to our dedicated Customer Service team

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Smell gas?

If you smell gas or are worried about gas safety, call the number below anytime.

0800 111 999

Electricity loss of supply

If you have a loss of electricity supply you will need to contact the electricity network operator for your region.

To find the relevant number for your region click here.

Other contact methods

Call us

01926 320 700

Typetalk: If you have a hearing impairment and would prefer to contact us using the Typetalk or Text Relay service please dial:
18001 01926 320 700.

Opening times

Customer Services are available:
Monday to Friday: 8am to 8pm
Saturday: 9am to 1pm.

Write to us

Customer Services
First Utility
PO Box 4360
Warwick
CV34 9DB