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Send an enquiry to our dedicated Customer Service team

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Smell gas?

If you smell gas or are worried about gas safety, call the number below anytime.

0800 111 999

Electricity loss of supply

If you have a loss of electricity supply you will need to contact the electricity network operator for your region.

Find out more

Give us a call

01926 320 700 or 0845 215 5000

We offer both numbers so you can call whichever is best for you

Lines are open 8am to 8pm, Monday to Friday and 9am - 4pm on Saturdays

Write to us

Customer Services
First Utility
PO Box 4360
CV34 9DB

Contact Us