Customer Services first:utility PO Box 4360 Warwick CV34 9DB
If you have a loss of electricity supply you will need to contact the electricity network operator for your region.
To find the relevant number for your region click here.
If you smell gas or are worried about gas safety, call the number below immediately, at any time, day or night. Your call will not cost you anything.
0800 111 999
Whether you have a question about your bill, or you want to tell us about your experience of our service, we’d love to hear from you...
Our Customer Services team are available Monday to Friday 8am to 8pm and Saturday 9am to 1pm.
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