Official First Utility phone numbersPlease be aware of unofficial First Utility contact numbers that may charge you a premium rate
We’ve found out that a number of companies have created premium rate numbers that connect to First Utility and are advertising these numbers as our contact details. Using these numbers will get you through to us (these companies simply divert the calls) but you’ll unfortunately incur a hefty charge.
Unfortunately this practice is legal and means customers using these numbers have received costly phone bills. These are not our numbers, we don’t condone this practice and we’ll never promote them. We’re doing what we can to tackle this issue but please be aware.
If you do wish to contact us, please use our official First Utility contact number:
First Utility Customer Services: 01926 320 700
Our opening hours are Monday to Friday 8am to 8pm, and Saturday 9am to 4pm.
If Twitter is more your bag, we’re on @FirstUtility. Our friendly Twitter team is available from 8am-6pm, Monday to Friday.
We’ll be happy to hear from you.
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