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The legal bits

Thanks for ordering First Utility broadband. Here are a few legal documents that will help you to understand your contract.

  • Our price list - this is a list of our charges.
  • Terms and conditions - these are the terms of your contract for our phone and broadband products (for customers who signed up before 1 October 2016).
  • Terms and conditions - these are the terms of your contract for our phone and broadband products (for customers who signed up after 1 October 2016).
  • Terms and conditions - these are the terms of your contract for our phone only products.
  • Broadband code of practice - this document tells you about our products and services and our policies on customer care.

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