Competitive Call Packages
No matter how you use the phone, we have a call packages to suit your needs, whether you just make the occasional local call or have friends and family abroad, we can help you keep in touch for less - our call charges are usually cheaper than BT, Sky, TalkTalk and Virgin.
Our UK call charges
As default you will get our standard call package. You will pay for call usage on a pay as you use basis.
UK and International calls incur a 16p per call connection charge other than those that are included as part of a call package.
You can add one of our call packages when you place your initial or you can add them at any time by calling customers services. If you want to remove a call package, you can do this at any time by providing us 30 days notice.
Evening and Weekend Calls Package
If you make a lot of UK calls in the evening and at weekends, for only £3 per month, our evening and weekend calls package gives you unlimited calls to 01, 02 & 03 numbers from 7pm to 7am Monday to Friday and from midnight on Friday to midnight on Sunday. Calls can last up to 60 minutes, hang up before 60 minutes and re-dial to avoid additional charges.
Anytime Calls Package
If you make a lot of UK calls during the daytime, for only £7 per month, our anytime calls package gives you unlimited calls to 01, 02 & 03 numbers at any time. Calls can last up to 60 minutes, hang up before 60 minutes and re-dial to avoid additional charges.
International Calls Package
Our international calls package provides a great way to stay in touch with your friends and family abroad for only £5 per month. You’ll get 600 minutes of inclusive minutes to landlines and 75% discount on mobile calls to 40 international destinations listed below. You’ll also get a 50% discount on calls to all other international destinations.
Top 40 international destinations: Australia, Austria, Azores, Bahamas, Belgium, Canada, Canary Islands, Croatia, China, Cyprus (South), Czech Republic, Denmark, Eire, Estonia, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Hungary, Iceland, Israel, Italy, Japan, Luxembourg, Madeira, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, San Marino, Singapore, Slovenia, Spain, Sweden, Switzerland, USA
For full details of all our call charges, please see our Price List.
Check out our Broadband Products
*Broadband speeds are measured in megabits per second (Mbps) and show how quickly you can transfer data to and from the internet
The maximum download speeds that can be attained are: First Broadband 17Mbps, SuperFirst Broadband 38Mbps and UltraFirst 76Mbps. The maximum upload speeds that can be attained are: First Broadband 1Mbps, SuperFirst Broadband 9.5Mbps and UltraFirst Broadband 19Mbps
The average download speeds that can be attained are First Broadband 11Mbps, SuperFirst Broadband 35Mbps and UltraFirst 63Mbps. The average upload speeds that can be attained are: First Broadband 1Mbps, SuperFirst Broadband 9Mbps and UltraFirst Broadband 17Mbps. Average speeds are based on the download or upload speeds of at least 50% of our customer base at peak time (8pm - 10pm)
Broadband speed can be affected by the quality of your phone line, how far your home is from the telephone exchange or cabinet, the wiring in your home, electrical interference and how many people are using the sites you're visiting. We'll use your postcode and phone number (if you provide it) to give you a personalised estimate of the speeds you can expect to receive