What we put our energy into

We understand what you need

better service
  • We answer your calls from specialist UK service centres
  • We’re experts in energy and listening to what you want
  • We’re open late ‘til 8pm every week night
Meet our customer service team

Our customers know we’re better

our customer know we are better

"Modern technology combined with cheaper prices is providing people in the UK with a real alternative to the ‘Big Six’ energy companies in the UK"

Read First Utility Reviews

How are we doing?

Everyday we put our energy into making sure we get better at the things that matter to you – like answering the phone quickly

See our customer service stats

Useful links

Find out more about First Utility customer service, reviews and performance by following these handy links:

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