The Warm Home Discount Scheme 2017/18 is now open. Before applying for the scheme please check your eligibility below.
What is the Warm Home Discount scheme?
Set up in 2011, the scheme gets energy companies and the government working together to provide financial support to customers who are in, or at risk of being in, fuel poverty. It means that we can offer qualifying customers a rebate of £140 on their winter electricity costs.
How do I apply?
First, check whether you’re eligible to apply for the scheme with our eligibility criteria below. If you feel you are, you will need to fill out the application form on the right. Our scheme is first come first served and even if you received the discount last year you will need to apply again for this year’s scheme.
Some people will automatically qualify for the Warm Home Discount and are in what is called the Core Group. If you fall into this group, you will receive a letter direct from the Department for Work and Pensions (DWP). If you receive a letter, you do not need to contact us and your rebate will be automatically applied to your account by 31 March 2018. For more information about the Core Group, see below.
If you do not receive a letter from DWP, you may be eligible to apply for the Broader Group. You can check your eligibility below.
The rebate payment
If you successfully qualify for the 2017/18 scheme, you will receive your £140 fuel rebate by 31 March 2018.Core Group
- Receiving only the Guarantee Credit element of Pension Credit (no Savings Credit - no age restriction)
- Aged 65 or over and receiving both the Guarantee and Savings element of Pension Credit.
- Income support
- Income related employment and support allowance which includes a work related or support component
- Income based Jobseekers’ Allowance
- A dependent child aged five years or under and/or
- A dependent child between five and 18 years and in full time education
- Work related or support component to your employment and support allowance, or;
- Disability Premium, Enhanced Disability Premium or Severe Disability Premium, or;
- Carer’s Premium, or;
- Pensioner Premium, Higher Pension Premium or Enhanced Pensioner Premium.
- Is in receipt of the limited capability for work element, with or without a work-related activity element, or;
- Is in receipt of the disabled child element, or;
- Has parental responsibility for a child aged 5 years or under who ordinarily resides with that person, or;
- Has parental responsibility for a child between 5 and 18 years and in full time education who ordinarily resides with that person.
- The customer household must include:i) a dependent child aged five years or under and/or ii) a dependent child between five and 18 years and in full time education or;
- You or your partner,i) is aged 60 or over, or; ii) receives Personal Independence Payments, Disability Living Allowance, Incapacity Benefit or Attendance Allowance for themselves or for another adult or child living with them, or; iii) receives exemption from NHS prescription charges because they have on-going / chronic illness, or; iv) is registered disabled, or; v) is living with a mental or physical disability or illness.
* Household income includes War Disablement Pension, Disablement Pension Allowance and Working Tax Credit. Household income excludes Council Tax Benefit, Housing Benefit, Attendance Allowance, Disability Living Allowance, and Child Tax Credit; and is before tax and National Insurance are deducted (gross income).
Terms and conditions for the scheme can be found here.
You can see our frequently asked questions here.