Switch electricity supplier

How to switch to first:utility

 

If you are unhappy with your current home energy provider and their prices and think you could be getting a better deal on your electricity elsewhere then it is definitely worth having a look to see if you could switch electricity supplier, because if you switch electricity you could save money on your household energy bills. It is really simple to switch electricity and lots of people switch electricity along with their gas supplier every day due to the home energy savings that it can result in if you move to a better tariff with a different supplier.

 

If you would like to find out if you could switch electricity and your gas to us and save money compared to your existing home energy supplier then it is a very simple and easy procedure. All you have to do is check our prices for your region by clicking the 'show prices' button below. We aim to be extremely competitive when you switch electricity and our prices and are confident that you will save money on your home electricity when you switch electricity to one of our tariffs. Applying online to switch electricity is simple; just follow the link at the top of our website.

 

First Utility - energy company with a difference

 

So that you know what happens during the switch electricity process and moving your home energy to us and how long the procedure should take, the table below gives a rough outline of the steps involved to switch electricity and the relevant timescales. Please note, timescales are only approximate and may vary depending on the date your supply went live.

 

 

Smart CustomersiSave customers

1. Work out the tariff for you and apply online
This is a simple process and should only take around 5 minutes.
 

 Day 1

2. Your 7 day cooling off period ends
After registering to transfer your energy supply you have a 7 day cooling off period. During this time you can cancel your application at any point without penalty.

 

 Week 1

3. You become a First Utility customer
Once your cooling off period ends we will start to switch electricity and gas for you. This process will take approximately 4 weeks. 5 days before your supply goes live we will email you to confirm your supply start date.

 

Week 6

 

4. You select your smart meter installation date
Within 2 weeks of your supply going live we will ask you to choose a date for your meter installation. This meter installation date should be sometime within the following 6 weeks. While waiting for your smart meter you can get accurate bills by sending us your meter readings every month.

 

Week 8

5. We install your smart meter

On the agreed date our meter installation partner, OnStream, will come and install your smart meter. You'll need to be at home on this day to let the meter engineer into your property.

 

Once your smart meter is installed you can start enjoying the great benefits on offer, including viewing your energy usage online via our web portal and accessing Google PowerMeter.

 

Week 14

1. Work out the tariff for you and apply online
This is a simple process and should only take around 5 minutes.
 

 Day 1

2. Your 7 day cooling off period ends
After registering to transfer your energy supply you have a 7 day cooling off period. During this time you can cancel your application at any point without penalty.
 

 Week 1

3. You become a First Utility customer
Once you have registered it takes approximately 4 weeks to transfer your energy supply to First Utility.

 

 

Week 6

 

4. We will request your meter readings
In your first month of billing, and every month thereafter, you will receive an email from us 5 days before the end of the month reminding you that it's time to submit your meter readings. This email will contain your estimated readings for electricity and gas, along with our charges.

 

Week 9

5. Log in to your account to submit your accurate meter readings

Also contained within this email will be a link to your First Utility online account. By clicking this link you can submit your actual meter readings for both your gas and electricity, ensuring your bill is accurate and not estimated.

 

Week 9, and every month thereafter