Our vision: Smarter services for life

Here at First Utility we strive to be smarter.

Smart meters are central to our smart service. Our meters use cutting edge technology to automatically submit readings to our head office. We then take your home or business consumption information, and present it back to you in a clear and meaningful way, so that they can fully understand your energy usage. It is this detailed historical data that drives changes in habits, not the novelty of seeing consumption spike when you turn the lights on provided by a home display or energy monitoring unit

But being smarter isn’t just about supplying smart meters, it’s about being smarter in every aspect of our business, from the software we use to provide the backbone to our operations, to the information we provide to our customers. Being smart to us means being more efficient, more innovative and more customer-focused than our competitors, providing the best service possible to our customers.

Mark Daeche, founder of First Utility believes strongly in providing a smarter energy supply to UK households. The Guardian newspaper recently interviewed Mark to find out what drives him to move the energy industry forward, the following is an excerpt from this interview:

“Do you know how big your power bill was for that cold winter? Do you know how much more energy you were using? Do you sometimes think about changing tariff, and then give up in despair at the complexity?"

"Mark Daeche understands. He wants to make the energy meter in your house smarter so that, rather than just telling you how much you’ve used, it will interact with you power supplier. It could also tell you how much you’ve used for washing, or how much for home entertainment. One day you might even be able to set your washing machine to run when the instantaneous spot price of electricity falls below a certain amount.”
 

To read the full interview, and gain an insight into what makes First Utility different from other energy suppliers click here.