How to switch to first:utility

How do I become a first:utility customer?

Use our price calculator to work out the prices and tariff for your area. As soon as you are ready to join us simply register online by clicking the sign up botton below. The registration process is simple and only takes a couple of minutes.

Join us>

Can I take advantage of your cheap electricity and gas without having a smart meter installed?

Yes, with our iSave tariff, available to all regions outside of the East and West Midlands.
View FAQs for iSave tariff
Click here to register for iSave tariff

I have a pre-payment electricity/gas meter, can I sign up to first:utility?

No. Unfortunately we do not offer a pre-payment service on our tariffs at the moment. This may change in the future. If you would like us to let you know when this service becomes available email your name and address to prepay@first-utility.com

I live in a new-build home with a smart meter already installed, how do I sign up to your services?

Call our team on 0845 215 5000 to set up your first:utility electricity and gas. 

Are there any reasons why I can't switch to first:utility?

If you have a large gas point meter then, unfortunately, you can not switch to first:utility. A large gas point meter is a meter which consumes more than 73,200kWh in a footprint year.  The transfer of supplies exceeding 73,200kWh entirely different to this below the threshold, therefore first:utility do not yet accept registrations consuming more than 73,200kWh. It’s worth remembering that very few households are a large supply point in the UK.