Benefits of first:utility energy supply with smart meters

Benefits for your new homes customers

For too long, energy suppliers have maintained poor billing standards, resulting in a lack of transparency for customers, along with over-charging and unexpected costs. Energy supply with smart meters is changing all this and first:utility are the UK pioneers in rolling out this service to residential, business and new home customers.

Accurate bills guaranteed

Bills from smart meters are based on accurate, not estimated, readings. This eliminates overcharging and the need for reconciliation. Customers only pay for the energy they use.

Bills are provided online which saves paper, postage and the associated carbon footprint (although paper bills can be provided on request).

View a sample customer dual fuel bill from first:utility

No more manual meter readings

Smart meters remotely send a reading to us every half hour for electricity and daily for gas. Customers never again have to waste time reading their meter or waiting for a visit from their energy company.

Online visibility of energy usage

All first:utility customers are given a free, secure online account where they can login to review their energy usage. Usage is displayed in customer-friendly diagrams and graphs. Monitoring their energy usage can help customers make changes to reduce usage and subsequent costs.

Customers who have a smart meter installed now have access to a further free electricity monitoring tool with Google PowerMeter. first:utility are the first and only UK energy company to make this tool available to its customers. It enables customers to view their electricity usage in real time from their iGoogle homepage on their computer or mobile phone.