- I submitted my meter read. Why have I got an estimated bill?
- How do I submit a meter reading?
- How do I read my electricity dial meter?
- How do I read a standard prepayment meter?
- How do I read a one or two rate electricity meter?
- How do I read a mechanical rotating meter?
- How do I read a gas dial meter?
- How do I read a First Utility gas prepayment meter?
- How do I read a First Utility electric prepayment meter?
- How do I read a digital meter?
- How do I read a digital meter with two registers or more?
- How do I read an electricity smart meter?
- How do I read a gas smart meter?
Submit meter readings by text message
- Why do I need to verify my mobile number?
- How do I verify my mobile number?
- How can I submit a meter reading by SMS text message?
- What is a smart meter?
- Will I have to pay to have a smart meter installed?
- Will a smart meter save me money?
- Do I need to be at home when my smart meter is installed?
- Can I take a reading from my smart meter?
- Are there any situations where you can't fit a smart meter?
Smart meter installation
- What is the Government electricity rebate?
- My account is closed: how do I get a refund?
- What is the Smart Metering Installation Code of Practice (SMICoP)?
- What is an exit fee?
- When will I get my You First Rewards card?
- What are the permission requests for the First Utility app?
- Why doesn’t the information in My Energy match my bill?
- When will you bring your prices down?
- Why would I want a Cosy thermostat?
- What is back-billing?