- How do I change the details in my online account?
- How do I make a complaint?
- How do I make a payment through my online account?
- What are cookies and why does First Utility use them?
- What can I do in My Account?
- What do I do if I've forgotten my First Utility password?
Log in with Facebook, Twitter or Google
- What is the Smart Metering Installation Code of Practice (SMICoP)?
- Can I apply for the Warm Home Discount Scheme?
- I'm struggling to pay my bill
- Are there any situations where you can't fit a smart meter?
- Can I link more than one social media account to my First Utility account?
- How can I contact First Utility?
- How is the dual fuel discount calculated?
- Can my monthly payment amount be increased after reassessment even if the account is currently in credit?
- Can I take a reading from my smart meter?
- Can I use my email address to register for social login?