The Warm Home Discount Scheme 2015/16 is now closed. However, you can register your interest for the 2016/17 scheme by filling out the form on the right.
What is the Warm Home Discount scheme?
Set up in 2011, the scheme gets energy companies and the Government working together to provide financial support to customers who are in, or at risk of being in, fuel poverty. It usually runs from August to March and means that we can offer qualifying customers a rebate of around £140 on their winter electricity costs.
How do I apply?
The 2015/16 scheme is now closed but you can register your interest for the 2016/17 scheme using the form on the right. When this opens later in the year, we'll email you to let you know. Once it's open you just need to check whether you’re eligible to apply using our eligibility criteria. If you feel you are, you'll need to fill out our application form which will become available once the scheme opens. Our scheme is first come first served and even if you have received the discount previously, you'll need to apply again for future schemes.
Some people will automatically qualify for the Warm Home Discount and are in what is called the Core Group. If you fall into this group, you will receive a letter direct from the Department for Work and Pensions (DWP). These will be sent out when the new scheme opens (usually in September). If you receive a letter, you do not need to contact us and your rebate will be automatically applied to your account. For more information about the Core Group, see below.
If you do not receive a letter from DWP, you may be eligible to apply for the Broader Group when the scheme opens.
The rebate payment
If you successfully qualified for the 2015/16 scheme, you will receive your £140 fuel rebate by the end of March 2016.
You can see our frequently asked questions here.