Warm Home Discount Scheme

The Warm Home Discount Scheme 2014-15 is now closed - if you applied and were successful in this year’s scheme you will receive payment by 31 March 2015.

Our 2015-16 Warm Home Discount Scheme will open later in the year. To register your interest in the new scheme, please fill out the form on the right.

What is the Warm Home Discount scheme?

Set up in 2011, the scheme gets energy companies and the Government working together to provide financial support to customers who are in, or at risk of being in, fuel poverty. It usually runs from September to March and means that we can offer qualifying customers a rebate of around £140 on their winter electricity costs.

How do I apply?

Once the scheme opens you can check whether you’re eligible to apply for the scheme with our eligibility criteria. If you feel you are, you can use the application form that will be published on this page once the scheme is open. Please note, the expression of interest form is not the same as the scheme’s application form but it means we will email you as soon as the scheme opens.

Eligibility criteria

Some people will automatically qualify for the Warm Home Discount and are in what is called the Core Group. If you fall into this group, you will receive a letter direct from the Department for Work and Pensions (DWP). If you receive a letter you do not need to contact us and your rebate will be automatically applied to your account by March 31 2016. For more information about the Core Group, see below.

If you do not receive a letter from DWP you may be eligible to apply for the Broader Group.

The rebate payment

If you successfully qualified for the 2014-15 Warm Home Discount Scheme, you will receive your £140 fuel rebate by the end of March 2015. If you successfully qualify for the 2015-16 scheme once it opens, you will receive your £140 fuel rebate by the end of March 2016.

The Core Group

You will qualify as part of the Core Group if you, or your partner living with you, are either:

  • Receiving only the Guarantee Credit element of Pension Credit (no Savings Credit - no age restriction)
  • Aged 65 or over and receiving both the Guarantee and Savings element of Pension Credit
If either of these apply, the DWP should write to you this autumn and let you know. They will also notify us so we can pay your rebate and you do not need to contact us about this.

You can see our frequently asked questions here.

Register your interest

To register your interest for the 2015/16 Warm Home Discount Scheme please fill out the form below. We will then email you later in the year to let you know when the scheme is open.

Please note: if you have received a letter from the Department for Work and Pensions (DWP) you do not need to apply. You will automatically receive the Warm Home Discount in March 2016.

Register your interest
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