Contact Us

Our Customer Services team are available Monday to Friday 8am to 8pm and Saturday 9am to 5pm.

IN AN EMERGENCY

If you smell gas or are worried about gas safety, you can call 0800 111 999 immediately, at any time, day or night. Your call will not cost you anything.

If you have a loss of electricity supply, call us on 0800 328 1111

Questions or problems

If you have a question or problem, please first read our Frequently Asked Questions. You should be able to find the answer here. If you can't find the answer you're looking for, you can contact us via the enquiry form below.

Enquiry form